Privacy Policy

1. Introduction

Welcome to ChatterChirps. At ChatterChirps (operated by Neha Moghe Roy), we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We only collect personal information that you voluntarily provide to us, such as:

• Contact Information: Your name and email address when you sign up for our newsletter or download materials from our Free Toolkit.
• Feedback & Requests: Information provided through our contact forms or personalised book request forms.
• Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, and pages visited, via cookies and similar technologies.

3. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies are small data files stored on your device. We use them for:

• Analytics: To understand how visitors use our site and which content is most popular (e.g., via Google Analytics).
• Functionality: To remember your preferences and provide a smoother browsing experience.

You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

4. How We Use Your Information

We use the information we collect to:

• Deliver requested digital resources (Free Toolkit).
• Send monthly newsletters, updates on new book releases, and educational tips (only if you have opted in).
• Respond to your enquiries and requests for personalised books.
• Improve our website performance and user experience.

5. Children’s Privacy (COPPA)

ChatterChirps creates content for children, but our website is intended for use by parents, teachers, and caregivers. We do not knowingly collect personal information from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our records.

6. Third-Party Services

We use trusted third-party services to operate our site and services, including:

• Netlify: For website hosting and serverless functions.
• Resend / Google Workspace: For sending emails and managing our mailing list.
• Google Drive: For storing and delivering toolkit assets.

These providers have their own privacy policies and are only permitted to use your information to provide services to us.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct or delete your personal information.
• Unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: neha@chatterchirps.com